https://youtu.be/3zYUtv6OQGs In a previous episode, we discussed the evolution of an organization from a product-centric organization to a service-centric organization and eventually into an experience-centric organization. As customer behavior evolves,…
https://youtu.be/3CHOGMK_BhI In Episode 1 of our Spirited Dialogue data strategy series “Data-Driven: Leveraging Data for a Superior Digital Experience,” we were joined by Sunil Sharma, our subject matter expert on data. We talked…
Asanka and I were going back and forth on the topics we must tackle on Spirited Dialogue. We both landed on the exciting topic of data and how it drives…
The role of a Chief Digital Officer (CDO) became increasingly prominent in recent years as businesses sought to adapt to a digital-first strategy. The CDO was entrusted with driving business…
https://dai.ly/x8ent18 In our previous article, we talked about how every enterprise transformation is rooted in empathy. In this episode of Spirited Dialogue hosted by Transformity. Asanka and I drill down…
https://dai.ly/x8dayvr As a followup to our previous post, Asanka and I share the motivation for our upcoming book and what to expect from it on Spirited Dialogue. We will be…
We initiated Transformity in the summer of 2020 and blogged about various learnings from our industry experiences and our interactions with executives. This thought leadership was showcased as a collection…
The world has shifted to a digital-first, contactless, remote operating environment and disrupted our dominant working modes. This shift has forced us to overhaul our current execution, communication, and collaboration…
So far, we have discussed the difference between change and transformation, and how to approach a build vs. buy paradigmhow a maturity model can guide and visualize an organization’s transformation…
Our previous articles focused on digital strategy and defining a framework to ensure the success of a business transformation. However, we need a lossless, tactical way to translate strategy and…