Spirited Dialogue – Digital Doubles in an Experience Economy

https://youtu.be/3zYUtv6OQGs In a previous episode, we discussed the evolution of an organization from a product-centric organization to a service-centric organization and eventually into an experience-centric organization. As customer behavior evolves,…

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Data-Driven: Leveraging Data For A Superior Digital Experience – A Spirited Dialogue Series

Asanka and I were going back and forth on the topics we must tackle on Spirited Dialogue. We both landed on the exciting topic of data and how it drives…

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