https://youtu.be/3zYUtv6OQGs In a previous episode, we discussed the evolution of an organization from a product-centric organization to a service-centric organization and eventually into an experience-centric organization. As customer behavior evolves,…
https://youtu.be/3CHOGMK_BhI In Episode 1 of our Spirited Dialogue data strategy series “Data-Driven: Leveraging Data for a Superior Digital Experience,” we were joined by Sunil Sharma, our subject matter expert on data. We talked…
Spirited Dialogue: Episode 2 of Data-Driven: Leveraging Data for a Superior Digital Experience In Episode 1 of our Spirited Dialogue data strategy series "Data-Driven: Leveraging Data for a Superior Digital…
Asanka and I were going back and forth on the topics we must tackle on Spirited Dialogue. We both landed on the exciting topic of data and how it drives…
The role of a Chief Digital Officer (CDO) became increasingly prominent in recent years as businesses sought to adapt to a digital-first strategy. The CDO was entrusted with driving business…
https://dai.ly/x8ent18 In our previous article, we talked about how every enterprise transformation is rooted in empathy. In this episode of Spirited Dialogue hosted by Transformity. Asanka and I drill down…
Almost every organization today is undergoing some form of digital transformation. It could be to deliver better experiences to the customers (speed to value), improve flow within a value stream…
https://dai.ly/x8dayvr As a followup to our previous post, Asanka and I share the motivation for our upcoming book and what to expect from it on Spirited Dialogue. We will be…
As humanity shifted to a contactless, digital-first operating model, it has become essential for organizations to deliver value to their customers and the market frequently and consistently. Speed to value…
We initiated Transformity in the summer of 2020 and blogged about various learnings from our industry experiences and our interactions with executives. This thought leadership was showcased as a collection…