Spirited Dialogue – Evolving into an Experience-centric Organization

In 2022, we focused a lot on people and work-life balance. Our discussions on talent attraction and retention were well received, and they spurred several insightful and influential conversations with organizational leaders.

In 2023,  we will focus a lot on Business value and outcomes. As you know, we also announced that Asanka and I are collaborating on a book that explores business value and how organizational leaders can successfully achieve their outcomes through reconfiguration, optimization, empathy, and empowerment. 

As Asanka and I were brainstorming topics for this year’s Spirited Dialogue, the evolution of an organization from a product-centric culture to a Service-centric and finally to an experience-centric culture resonated deeply with us. We figured that it would be befitting to start 2023 discussing this evolution of an organization and what it truly means in terms of Business value.

We would love your thoughts and feedback. You can contact us using the feedback form below or reach us on social media.

Dr. Gautham Pallapa

Dr. Gautham Pallapa is a Senior Executive Advisor for VMware. He works with C-Suite and executives at Global 2000 enterprise customers in transforming their strategy, processes, technologies, culture, and people to achieve their objectives and business outcomes. His mantra is "Transform with Empathy" and has successfully led several business transformations and cloud modernization efforts in various industry verticals. Gautham is an agile coach, a Lean Six Sigma Black Belt, a SAFe Agilist, and an Ambassador for the DevOps Institute. He writes/talks/works on transformation, elevating humans, helping underprivileged people, and giving back to the community. Gautham was awarded the 2018 Tech leader of the year by AIM for his contributions. He has an upcoming book called "Leading with Empathy" which explores these topics in detail.