Our previous articles focused on digital strategy and defining a framework to ensure the success of a business transformation. However, we need a lossless, tactical way to translate strategy and…
In the previous article of our Change vs. Transformation series, we presented the value of a maturity model for an enterprise embarking on its transformation journey. We discussed the need…
The global pandemic has been devastating worldwide and has adversely impacted almost every industry vertical. The overnight shift to a contactless, digital-first world has become a compelling event for organizations…
As organizations recognize that a digital-first, contactless customer experience model is the future, they are making a considerable push towards modernizing their applications and reducing their technical debt. There are several proven techniques they can apply in order to transform their processes, technologies, and businesses.