The COVID 19 global pandemic has been a compelling event for many enterprises to rethink their strategies around connected customer experiences. This paradigm shift of digital-first can be very challenging for organizations with legacy processes and apps.

There is a critical need for expedited delivery and strategic disruption within an enterprise for successful and sustainable business transformation.

In this session, I share two phenomenal case studies that showcase how teams disrupted organizational culture and existing processes in a non-traditional way to achieve their business outcomes. Through these stories, I highlight how important it is to rethink and reimagine the way we approach problems and develop solutions, and also have fun while we are achieving our business outcomes.